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Zero Customer Complaints,15-10-2020

NAQEL Express beats all the local express competitors and key global players with zero customer complaints and service failures for every 100,000 cross-border international shipments in the 2nd quarter as announced by CITC.

Zero Customer Complaints

This was published according to the Communication Authority Ranking Index of postal service providers published by CITC for the 2nd quarter 2021.

The indicator analyses data for every 100,000 shipments of every service provider based on the automated monitoring of complaints from the website and its related applications.

With over 15 million international shipments delivered annually, 5000+ employees and 4000+ owned vehicles, NAQEL Express is by far the largest logistics company in Saudi Arabia and aspire to lead the Middle East region across all service fronts.
https://www.citc.gov.sa/ar/mediacenter/pressreleases/Pages/20210830.aspx#